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How To Send Money from an Agent Location
Complete Transaction at an Agent Location Money is Ready for Pick Up
At participating Agent locations

STEP 1: Visit an Agent location Visit a nearby Western Union® Agent location. STEP 2: Complete the Form Fill out the required form. Then, simply show the Agent clerk your identification card. STEP 3: Present Payment Give the Agent clerk the form, cash and sign the receipt. STEP 4: Get the Receipt Your receipt will have the MTCN (Money Transfer Control Number) that will allow you to track the status of your money transfer online. 
Restrictions and Special Notes

Sending from Italy:
  • Maximum principal send amount is 999 Euros per transaction, per 7 day period.
  • Senders must present valid identification.
Receiving in Italy:
  • Maximum principal payout amount is 999 Euros per transaction, per 7 day period.
  • Receivers must present valid identification.
  • Receiver must present correct Money Transfer Control Number (MTCN).
  • For money transfers sent to Italy in which the sender and receiver are the same person, the receiver will have to show the original of the To Send Money Form at the receiving location.
  • Payee must present correct money transfer control number (MTCN).
General Information:
  • Money Transfers are restricted to persons 18 years and older.
  • Most locations close for 1-2 hours during lunch.
  • Test question is not allowed.
  • Italian citizens and residents must provide fiscal identification ("Codice Fiscale") to send or receive money.
Find a Location Find an Agent location that is convenient for you.